Softballs

Receiving Time
Receiving Time = Processing Time + Shipping Time

Processing Time
Normal processing time is 4-6 Business days (This can be varied on the quantity)

Shipping Time
Standard Shipping: 8-10 business days

Rush UPS/DHL/FedEx Shipping (3-5 business days) In the meantime, we also offer Expedited UPS/DHL/FedEx Shipping Service (3-5 business days). The cost for express DHL/FedEx/UPS service is according to country Purchasing express shipping does not shorten production time, it only speeds up the shipping time. You will receive a shipping confirmation email once your order is ready to ship.

Production:
Once you place your order, it takes about 4-6 Business days (This can be varied on the quantity) to craft your custom jersey by hand in our workshop. Each piece is made just for you, so you know it’s one-of-a-kind!

Returns:
Please note, we can’t accept returns or exchanges on custom orders unless the item arrives damaged or defective. We want you to love your jersey, so we make sure it’s perfect before it ships.

Modifications:
After payment is complete, the order can’t be changed. Double-check your details before finalizing – we’re all about getting it right from the start!